key delivery information during valentines
Due to high demand & limited global supply of the highest quality roses during mother's day and valentines periods, we offer a specially curated range, guaranteed to please your recipient. During these periods, however, please note the following:
- Any order changes (including address) must be made prior to 10th February.
- Please note the daily cut off for US Wide delivery is 1pm PST.
- No personalized delivery times or other requests can be accommodated during this busy time.
- Valentines period is from Feb 1st - 15th Feb, during this period these delivery terms will apply.
- Promo codes cannot be used during Valentines day period.
What if no one is going to be home? If the recipient is not home, our drivers will leave the box of roses outside the house where they deem safe. At this point, we take no liability for the delivery of your gift. If in the unlikely instance your Roses cannot be found, we accept no responsibility and are unable to provide a refund since Roses are perishable items and we will always do our best to contact the sender and/or the recipient.
Delivery to offices:Please be aware that we cannot be responsible for orders left with the mail room or reception after they are delivered. All deliveries will be left at the reception unless you request for us to call the recipient. In the event the recipient does not answer the call, the roses will automatically be left at the reception counter or mail room.